An Elf's Story is the inspirational tale of Chippey, the young Scout Elf who is assigned by Santa to restore Taylor's belief in Christmas magic. When the boy breaks the number one The Elf on the Shelf rule, Chippey loses his Christmas magic, the entire McTuttle family loses their Scout Elf, and both Taylor and Chippey lose their self-respect. Through the power of love and forgiveness, both of them learn the most important lesson of all: true belief cannot be taught.

What happens when an entire twon forgets the true spirit of the Christmas Season? In this festive tale, Santa discovers there is not enough Christmas Spirit for him to make Christmas magical. Thankfully, The Elf on the Shelf Scout Elves, a slew of Saint Bernard pups and a big-hearted family join forces to change their community for the better and ensure Santa's yuletide mission always succeeds!